Updated: 31st December 2020
We are currently digesting the latest annoucement regarding the Covid-19 tiering updates and will provide further information on our operations in the coming days.
It is for certain that our area 'Cumbria' falls into Tier 4. We will therefore remain closed until 29th January 2021.
Customers with bookings up untill 29th January 2021 will automically be cancelled and we will contact you via email to inform you.
All updates will be published here. To help us with the high level of enquiries we are experiencing, please check back here for information before emailing or calling.
During the lockdown period our phone lines may not always be manned, please leave a voicemail or send us an email and we will get back to you as soon as we can.
We wish you and your family the best of health in the coming months and we sincerely hope to see you again soon. As always, to our guests, we thank you for your loyalty and support.
Please do stay in touch with us. Follow us on social or sign up for our newsletters for updates.
Best wishes,
The Grand Hotel.
Safeguarding our employees and guests is of paramount importance to us. Therefore, we are implementing a range of new safety policies and procedures, listed below, in order to deliver the safest environment possible during these unusual times.
All staff have undergone rigorous training procedures to ensure the hotel is prepared to welcome our guests to a safe environment, and our cleaning teams are working around the clock to keep all areas of the hotel safe and secure.
We believe breakfast is one fo the most important parts of any hotel stay. For this reason we have made the following changes to ensure a leisurely, luxurious breakfast:
Our restaurant, bar and lounges will be open exclusively to residents with social distancing guidelines in place with the following adjustments to our useual services: